Public offer for the provision of services

This Agreement is an official offer (public offer) of the Self–employed Zlata Ternovsky (hereinafter referred to as the "Contractor") for
any person (hereinafter referred to as the "Customer") who accepts this offer, on the terms specified below.

In accordance with paragraph 2 of Article 437 of the Civil Code of the Russian Federation (Civil Code of the Russian Federation), in case of acceptance of the conditions set out below and payment for Services, the legal entity or individual making the Acceptance of this Offer becomes the Customer (in accordance with paragraph 3 of Article 438 of the Civil Code of the Russian Federation, Acceptance of the Offer is equivalent to concluding a Contract on the terms set out in the Offer).

The moment of full and unconditional acceptance by the Customer of the Contractor's offer to conclude an offer agreement (acceptance of the offer) is considered to be the fact of prepayment by the Customer of the Contractor's services.

The text of this Offer Agreement (hereinafter referred to as the "Agreement", "Offer") is located at: http://zlavaanda.site/public_offer

Warning!
Do not accept this offer if you:

- you have not read or do not fully understand the terms of this offer;
- do not agree with the terms of this offer, as well as if your will to join this offer is not free (if you act involuntarily: under duress, under the influence of violence or threat of violence);
- you do not consider it acceptable for yourself to join this offer on the terms specified below;
- have not reached the age of 18 or are limited in legal capacity for one reason or another (this offer is addressed only to fully capable individuals and legal entities);
- you do not have the authority to act on behalf of the person whose data you provide when registering on the Site;
- you do not understand the meaning and consequences of your actions in relation to joining this offer.

1. DEFINITIONS USED IN THIS AGREEMENT

1.1. For the purposes of this offer, the following terms and definitions are used in their following meanings:

"Agreement" is an agreement between the Customer and the Contractor for the provision of services under this offer, which is concluded by Accepting this public Offer. Any reference in this offer to the Agreement (Article of the Agreement) and/or its terms means a corresponding reference to this offer (its Article) and/or its terms.

"Offer" is this document, an offer posted on the website containing all the essential terms of the contract, from which
the will of the person making the offer to conclude a contract on the terms specified in the offer with anyone who responds (clause 2 of Article 437 of the Civil Code of the Russian Federation) is seen.

"Acceptance of the offer" is the response of any capable/legally capable person to the offer by accepting it. The acceptance of the Offer must be complete and unconditional (clause 1 of Article 438 of the Civil Code of the Russian Federation).
The unconditional Acceptance of this public Offer is payment at the selected tariff (full or partial). From the moment of payment (using the Timepad service or otherwise), it is considered concluded between the Contractor and the Customer.

"Customer" is a person who has accepted the Offer and is a consumer of services under the concluded Contract.

"Services" – provision of services to the Customer in accordance with the terms of this Agreement.

2. GENERAL PROVISIONS

2.1. The Contractor undertakes to provide the services selected on the website http://zlavaanda.site programs in accordance with the information (including the name, description, date, time and venue) indicated on the corresponding page on the Internet http://zlavaanda.site

2.2. The Services are provided by the Contractor to the Customer who has purchased an Electronic Ticket for the selected Program on a paid basis. The cost of E-tickets is indicated on the corresponding page on the Internet.

2.3. The purchase of an Electronic Ticket is carried out according to the rules set out in the user agreement posted on the Internet at: http://zlavaanda.site

2.4. This Agreement, subject to the procedure for its acceptance, is considered concluded. At the same time, the conclusion of a Contract in simple written form is not mandatory;

2.5. These Services are not educational activities, are not subject to licensing, are not accompanied by final certification, assignment of any qualification and issuance of a document on education;

2.6. No information, materials and/or consultations provided by the Contractor as part of the provision of services under this agreement can be considered as guarantees. Decision-making based on all information provided by the Contractor is in the exclusive
competence of the Customer. The Customer assumes full responsibility and risks associated with the use of information and materials provided by the Contractor as part of the fulfillment of its obligations under this agreement.

3. SUBJECT OF THE AGREEMENT

3.1. The Contractor undertakes to provide the Customer with services according to the Programs selected by the Customer (the Program is selected by paying the appropriate tariff), and the Customer undertakes to accept the Services provided by the Contractor and pay for them in accordance with the procedure and conditions specified in this Agreement.

3.2. The list of Services to be provided under this Agreement, the name of the existing Program options, the duration, as well as other information that is essential for the provision of Services, are indicated on the website http://zlavaanda.site

3.3. The procedure for the provision of Services depends on the selected Program and is indicated on the website.

3.4. The Contractor and the Customer guarantee that they have the appropriate right and sufficient legal capacity, as well as all other rights and powers necessary for the conclusion and execution of this Agreement.

3.5. Information and other materials provided to the Customer
The Contractor, as part of the provision of Services under this Agreement, is provided exclusively for personal use by the Customer. If the Customer allows the dissemination of this information, he is responsible to the Contractor in accordance with
The legislation of the Russian Federation.

3.6. This agreement has the force of an act on the provision of services. Acceptance is carried out without signing the relevant act.

3.7. The Customer accepts the Offer by 100% prepayment of the Contractor's Services in respect of which the Offer Agreement is concluded, subject to the conditions described in clause 5 of this Offer.

4. OBLIGATIONS AND RIGHTS OF THE PARTIES

4.1. The Contractor undertakes to:

4.1.1. to provide Services to the Customer in accordance with the Program option chosen by him, to the extent and within the time limits agreed upon by the Parties to this Agreement;

4.1.2. by posting on the Contractor's website http://zlavaanda.site , to provide the Customer with reliable information about the types of Services provided, methods of their provision, terms of payment for services and other information necessary within the framework of the fulfillment of the terms of this Agreement;

4.1.3. create the necessary conditions for the Customer to master the selected program;

4.1.4. to familiarize the Customer with the procedure for providing Services, to provide access to materials (if this is provided for by the selected tariff);

4.1.5. promptly notify the Customer of all situations requiring additional coordination, as well as immediately notify the Customer of the occurrence of force majeure circumstances that may affect the volume, timing and quality of Services provided by the Contractor;

4.1.6. send information to the Customer's e-mail address specified by the Customer when registering on the website http://zlavaanda.site;

4.2. The Contractor has the right to:

4.2.1. unilaterally change the composition of the service, the cost, and the terms of this Public Offer without prior agreement with the Customer, while ensuring the publication of the amended terms on the Contractor's website, as well as in a place publicly accessible for familiarization with these documents, at least 1 (one) day before their entry into force. By continuing to use the Site after the relevant changes come into force, the Customer agrees to the new terms and conditions;

4.2.2. to involve third parties to fulfill their obligations under this Agreement, as well as to use the services/works of third parties that provide the possibility of providing Services provided for in this Agreement;

4.2.3. at its discretion, without agreement with the Customer, determine the procedure for the provision of services;

4.2.4. not to accept for consideration the Customer's claims submitted after the expiration of the period during which such claims may be submitted in accordance with clause 4.3.5. of this Agreement.

4.3. The Customer undertakes to:

4.3.1. to get acquainted with the current prices for the Contractor's Services and choose the appropriate option on the Contractor's website before its acceptance;

4.3.2. pay the Contractor for the ordered Services in the manner, amounts and within the time limits specified in this Agreement and the selected tariff;

4.3.4. to observe discipline and generally accepted standards of conduct in relation to the Contractor's staff, program participants;

4.3.5. send a reasoned claim to the quality and volume of the service provided by e-mail no later than 3 working days from the moment the service is provided by the Contractor's representative;

4.3.6. not to transfer your rights under this Agreement to any third party;

4.3.7. The Customer undertakes not to distribute (publish, post on Internet sites, copy, transfer or resell to third parties) for commercial or non-commercial purposes the information and materials provided by the Contractor to the Customer under this Agreement, not to create information products based on it, and not to use this information in any other way, except for personal use;
Otherwise, the Contractor has the right to collect a fine from the Customer.

4.3.8. reimburse the Contractor for additional expenses in cases agreed by the Parties;

4.3.9. comply with the terms of this Agreement.

4.4. The Customer has the right to:

4.4.1. require the Contractor to properly provide Services in accordance with the terms of this Agreement;

4.4.2. require the Contractor to provide information on issues related to the organization and ensuring proper performance of Services provided for in Section 3 of this Agreement;

4.4.3. to order additional services not included in the program for a fee;

5. COST, PROCEDURE AND TERMS OF PAYMENT FOR SERVICES

5.1. The cost of Services provided under this Agreement is determined based on the tariff chosen by the Customer.

5.2. The cost of Services is determined for each participant in accordance with the availability of tickets of a certain price category and a discount system. Up-to-date information about the price is posted on the website https://zlavaanda.site .

5.2.1. The cost may be changed by the Contractor.

5.3. Payment for Services is made by the Customer in the order of advance payment in accordance with the agreements between the Customer and the Contractor

5.4. Payment is made by transferring funds to the Contractor's current account, through the Contractor's website, through the payment system or in cash.

5.5. The moment of payment is considered to be the receipt of funds to the Contractor's current account or receipt of cash.

5.6. The Customer independently monitors the change of the Contractor's details specified in this Offer and is responsible for the correctness of the payments made by him.

5.7. All payments under the Agreement are made in rubles.

5.8. If the Customer decides to refuse to participate in the program up to 51 days before the start date of the service, the refund is carried out in full, minus the actual expenses incurred in the amount of the payment system commission and other expenses actually incurred by the Contractor.

If the Customer decides to refuse to participate in the program within 50 to 31 days before the start date of the service, a refund is made in the amount of 50% of the total ticket price minus the payment system commission and other actual expenses incurred.

If the Customer decides to refuse to participate in the program within 30 to 15 days before the start date of the service, a refund is made in the amount of 30% of the total ticket price minus the payment system commission and other expenses actually incurred.

If the Customer decides not to participate in the program within 14 days or less before the start date of the service, no refund will be made.

The Customer has the right to send another individual instead of himself to complete the program, in agreement with the Contractor.

A refund of the full amount to the Participant, minus the commission of the payment system and other expenses actually incurred, is possible in case of force majeure.

5.9. No refund is provided for the Services performed under the Agreement.

5.9.1. In case of non-appearance or delay of more than an hour for each of the classes, as well as in case of improper behavior towards the organizers and other participants of the program, obvious signs of alcohol or drug intoxication, the Contractor has the right to prevent the Participant
from further participation in the program without refund of the payment amount.

5.9.2. Claims and comments on the content of the program are accepted in writing to the Contractor's address from Participants who have completed the entire program.

6. THE ORDER OF DELIVERY AND ACCEPTANCE OF SERVICES RENDERED

6.1. The Services are considered completed from the moment of the start of participation in the program, including in case the Participant makes an independent decision to refuse to participate in the program, in case the Participant is suspended from participation due to his incorrect behavior.

6.2. If claims regarding the volume and/or quality of services provided by the Contractor have not been declared by the Customer within the time limits set out in clause 4.3.5. of this Agreement, the obligations of the Contractor under the Agreement are considered fulfilled, and the Services rendered on time, efficiently and in full.

6.3. Claim of non-provision (and/or improper provision) The Service is considered unreasonable if the Customer (and/or the actual consumer of the Service) used an alternative service offered to him instead of one that for one reason or another could not be performed. In this case, the service is considered to be performed properly.

7. RESPONSIBILITY OF THE PARTIES

7.1. For non-fulfillment or improper fulfillment of its obligations under this Agreement, the guilty Party bears responsibility provided for by the Civil Code of the Russian Federation, the Law of the Russian Federation "On Consumer Rights Protection" and other regulatory legal acts.

7.2. The Customer is solely responsible for the accuracy of the information provided by him during the Acceptance process. If, as a result, unreliable or incomplete data is provided to the Contractor, the Contractor is not responsible to the Customer for providing Services based on erroneously specified data not to the Customer, but to third parties.

7.3. The Contractor is not responsible for the discrepancy between the Services actually provided, the subjective expectations and representations of the Customer (and / or the actual consumer of the Service).

7.4. The Contractor is not responsible for the inability to provide Services to the Customer for any reason, including disruption of communication lines, equipment malfunction, etc.

7.5. The Contractor is not responsible for the Customer's lack of necessary professional skills or other knowledge that prevents the high-quality use of the received information materials.

7.6. The Contractor is not responsible for the actual damage and/or lost profits incurred by the Customer as a result of the use or inability to use the Contractor's services.

7.7. The Customer is fully responsible for compliance with all legal requirements, including legislation on advertising, copyright and related rights protection, protection of trademarks and service marks, but not limited to the above, including full responsibility for violation of clauses 4.3.7. of this Agreement.

7.8. In case of non-compliance with the conditions and requirements specified in this Agreement, which resulted in the impossibility of further provision of Services by the Contractor, this violation is the fault of the Customer and removes all responsibility from the Contractor in this regard.

7.9. Without contradicting the above, the Parties are released from liability for violation of the terms of the Agreement, if such violation is caused by force majeure (force majeure), including: actions of public authorities (including adoption of legal acts), fire, flood, earthquake, other natural disasters, strikes, civil unrest, riots, lack of electricity and/or computer network failures, any other circumstances, not limited to the above, that are beyond the reasonable control of the Parties, and if these circumstances can directly affect the performance of the Contract. The occurrence of force majeure circumstances must be confirmed in writing.

8. OTHER CONDITIONS

8.1. All disputes or disagreements that have arisen between the Parties under this Agreement shall be resolved through negotiations (with their mandatory written registration), if it is impossible to settle peacefully – in accordance with the procedure provided for by the legislation of the Russian Federation.

8.2. If any of the terms of this Agreement loses its legal force, is recognized as illegal, or is excluded from this Agreement, this does not entail the invalidity of the remaining terms of this Agreement, which will remain in force and are binding on all Parties.

9. DETAILS OF THE PARTIES

9.1. The Parties unconditionally agree to read the information specified by the Customer in the payment document for the payment of services or the order for the provision of services under the Customer's details.

9.2. Details of the Contractor:

Ternovskikh Zlata Olegovna
Bank details:
R/c: UA613220010000026008330086036
UNIVERSAL BANK
C/s: 3819707529
BIC: 322001
CHECKPOINT: 21133352